Hi Ganpat,
Thank you very much for the reply. Valid inputs.
But a few points I will need to make clear.
1 . None of the existing team here is working extra hours. ( only one team joined with us which is also new.)
2 . 3 yr ( or less) teams or people were in this process from the day one of there tenure here. As part of a corporate decision, we will need to work in this process for 3-5 months. After that we will be back to the old process.
3. It is not a case of adaptability. From the new teams (2) mine is the better performing one.
4 . Could you please explain "title" part? Does that makes any difference. My title is Technical suppport engineer.
5 . We are recruited on a time rate contract. 40 Hrs per week.
6 . Appointment letter says 9 hrs per week but company can extend it for a business need. ( as performance will not increase by shift extension in our case, it will not be a business need. Service level is a business need ( as this is a consumer service department))
But here is the company's policy:
Working Hours: Do not require employees to work more than the maximum hours of daily labor set by local laws. Comply with overtime pay requirements.
7. I will check the Shops & Establishments Act definitely.Thank you for the information.
Please check this link:
Welcome to India in Business
And the following is the information from THE KARNATAKA SHOPS AND COMMERCIAL ESTABLISHMENTS ACT,
1961
7. Daily and weekly hours.—(1) No employee in any establishment
shall be required or allowed to work for more than nine hours on any day
and forty-eight hours in any week:
Provided that the total number of hours of work including overtime shall
not exceed ten hours in any day except on days of stock-taking and
preparation of accounts:
Provided further that the total number of overtime hours worked by an
employee does not exceed fifty in a period of three continuous months.
Thank you again